Using headers to sort contacts and sequences

You can click headers to sort sequences and contacts either alphabetically or by ascending or descending order. 

Sorting sequences in the Sequences dashboard

In the Sequences dashboard, you can sort sequences by title, owner, contacts, open rates, and reply rates. 

You can alphabetically sort sequences by title or owner from A-Z or Z-A when you click on the header. Clicking the header for contacts, open rates, and reply rates will sort sequences in ascending or descending order.

Sorting contacts within a sequence

When you open up a sequence, you can sort contacts by name, status, and step. 

You can alphabetically sort contacts by name from A-Z or Z-A when you click on the header. Clicking the header for status will sort contacts in ascending or descending order. The status will display the contacts in the same order the tabs are displayed. 

This is the order the contacts will display as and in reverse order if you click on status again: 

• Messaged 
• Opened
• Clicked
• Replied
• Booked
• Bounced 
• Errors 

When you click on a step, it will show the contacts in ascending or descending order. 

For the ascending order, it will show contacts who either didn't receive the first step due to an error (i.e. contact who have 0/3) or those who did receive the first step and then gradually increase to contacts who have received all the emails in the sequence. The descending order will be the reverse order of this.