In the newest version of our email editor, removing email steps that have already been sent to contacts will prompt a warning.
Removing a sent email step will not reset the messaged contacts to receive that email step again.
To remove an email step, follow these steps:
- Open your sequence and find the step you want to remove.
- Click the trash can icon.
- Click Remove in the pop-up window.
Alternatives to removing sent steps
Instead of removing the sent email step in the sequence, it's better to add a follow-up email to the sequence or create a new sequence and copy the contacts over to the new sequence.
Removing a sent step isn't recommended as it can cause issues with keeping track of which messages have been sent to contacts.