Edit contact errors in the Tasks Dashboard

Learn how to edit and view contact errors from the Tasks Dashboard.

About contact errors

Before Interseller can send messages to contacts, contacts with an error status need to be resolved first. Contact errors can be resolved individually or in bulk in the Need Attention tab within the Tasks dashboard

Edit individual contact errors

Once you open a contact's profile, you can choose from the following options:

  1. Fix the contact error based on what the error is (i.e. add the missing info for the required custom field) 
  2. Ignore the error by clicking on the eye icon
  3. Remove the contact by clicking on the trash bin icon 
  4. View which sequence the contact error is for by clicking on the page icon 

Edit contact errors in bulk 

You can also edit contact errors in bulk by selecting the "Select All" checkbox and choosing to either ignore the contact errors or remove the contacts. 

Filter contact errors in bulk

Contact errors can be filtered by the type of error so you can edit the errors at a more granular level. 

Did this article answer your question? Thank you for your feedback! There was a problem submitting your feedback. Please try again later.