Adjust seats included in your subscription
In this guide:
Adjust the total number of seats included in a subscription
Account Owners can adjust the total number of seats included in a subscription while Managers can only assign or unassign seats from the Team Page. Managers do not have access to make any changes to a team's subscription.
To increase or decrease the amount of active users or seats, follow these steps:
- Navigate to the billing panel.
- Select Adjust Total Seats.
- Make adjustments as needed in the pop-up window.
- Click Save Changes.
Note: Adding or removing a user does not automatically update the billing subscription or reflect the number of active users. Owners will need to manually adjust the subscription by following the steps above.
Adjust and unassign active seats
If the maximum amount of active seats has been reached, Account Owners can purchase additional seats by following the steps in the section above.
Managers and Owners also have access to unassign a user's seat in order to make a seat available to another user. Users will not see the option to adjust or unassign seats.
Unassigning a user's seat does not remove them from the team, only their access to use Interseller's features such as the Chrome extension and the email sequencing.
After a seat has been unassigned, it can be reassigned to a new user or Managers/Owners can invite a new user to join the team.
To unassign a seat, follow these steps:
- Head to the Team Page.
- Find the user and click the arrow to open a drop-down menu.
- Click Unassign Seat.
Please note: Unassigning a user's seat does not also decrease the total number of seats included in your subscription. Owners will need to adjust the total number of seats from the Billing page instead.
