Payments and invoices

Account Owners can view billing details and make adjustments to a subscription.

If you need billing assistance, please reach out to our Support Team.


Accepted payments

At the moment, we only accept major U.S. credit cards for payment. 

Invoices

Account Owners can access the ten most recent invoices in the billing panel. To access all invoices and additional billing details, click View More to open a new window with more information.

Past due payments

Our payment processor (Stripe) will send you an email notifying you that a payment has failed and will re-attempt the payment 4-6 times within the following week. If we're unable to make a successful payment by the end of that week, your subscription will automatically be cancelled.

Payment declined

If your credit card continues to decline, we recommend reaching out to your bank or credit card company to ensure charges by Interseller aren't being blocked.

Updating payment methods

Account Owners can update their billing information by visiting the Billing panel and following these steps:

  1. Click Update Billing.
  2. Add the new card information.
  3. Click Update Card to save your changes.
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