Using Interseller with Bullhorn

Important Note: We have discontinued technical support for all Interseller integrations. Moving forward, users are welcome to continue using these integrations at their own discretion but our Technical Support team will no longer provide assistance or guarantee compatibility with future updates.

For general troubleshooting suggestions, please refer to the guide below or visit our Help Center.

Interseller's integration with Bullhorn allows you to automatically sync contacts and email activity into Bullhorn whenever they're added to a sequence on Interseller.

Connecting to Bullhorn

We are no longer accepting new connections to Bullhorn due to ongoing issues with the API connection. Please see the note above for more details.

Adjusting the default sync settings

After Bullhorn is connected to Interseller, you can choose to sync contacts as a "Candidate", "Lead", or "ClientContact". You can choose how all contacts sync over from Interseller to Bullhorn by selecting one of the following sync options:

  1. Off - Contacts will not sync over to Bullhorn
  2. Sync contacts when added to a sequence - Contacts will sync over to Bullhorn when they are added to a sequence
  3. Sync contacts only when they reply back - Contacts will only sync over to Bullhorn when they reply to a sequence

Cloning integration settings to teammates

Owners and Managers have the option to clone their integration settings to teammates currently connected to Bullhorn, whether or not they are part of a Group.

Using this option will clone all of the settings available with the Bullhorn integration as there is not an option to select specific settings to copy over.

Note: This does not apply to teammates that are connected to a different integration or do not have an integration set up within their account.

Adjusting the sync setting per sequence

You can override the default sync setting for each individual sequence. To adjust this setting for each sequence, open up the sequence's settings and select the sync option from the drop-down menu in the "Sync As" section.

It's important to select whether contacts sync as a "Candidate", "Lead", or "ClientContact" in the sequence first since this can't be re-synced if contacts are added first and then a sync option is selected for the sequence at a later time. 

Disable syncing sequences to Bullhorn

You can also disable syncing individual sequences over to Bullhorn by toggling off the "Sync to Bullhorn" feature in the "Syncing" tab within the sequence's settings.

If you do not want contacts to sync over to Bullhorn, you will need to make sure this setting is enabled first before adding contacts into the sequence.

Resync contacts to Bullhorn

If contacts have been added before Bullhorn was connected, contacts and email activity can be backfilled later through the  "Resync to Bullhorn" feature. You can resync contacts to Bullhorn individually or in bulk.

Note: The "Resync to Bullhorn" feature does not update contacts who have already synced over to Bullhorn. This feature will only sync contacts who have not yet synced over to Bullhorn.

Enable/disable deduplication for Bullhorn

You can toggle on the "Deduplication" setting for Bullhorn to be warned if a contact already exists in Bullhorn. This will mark the contact with the error "Exists in Bullhorn" if we find the same email address already exists in Bullhorn prior to being added into Interseller.

If deduplication is turned off, then we will not warn you if the contact already exists in Bullhorn.

Below are two common scenarios of when a new contact record will be created and when it won't be created when the contact has synced over to Bullhorn:

  • If the same email address exists in both Bullhorn and Interseller, a duplicate contact record will not be created in Bullhorn.
  • If there are two different email addresses for the same contact (one in Bullhorn and one in Interseller), a second contact record will be created with the second email address when they sync over from Interseller to Bullhorn.

Changing the default job sync at the account level

You can set the default job posting that all contacts across all sequences are synced to at the account level by adjusting the  "Job" sync setting.

We recommend leaving this blank if you're syncing contacts to specific jobs for each sequence.

Changing the job sync for each sequence

You can override the default job by adjusting this setting for each individual sequence.

To adjust the job setting, open up the  sequence's settings, click on the "Syncing" tab, and select the specific job for contacts to sync over to within JobAdder.

Be sure to  select the correct job first as contacts cannot be re-synced if they were added first and then a job is selected for the sequence at a later time.

You can also add the  same contact into multiple sequences with a different job. A single contact record will be created within JobAdder when they sync over while being assigned to multiple jobs.

Email Activity Tracking

You can sync the email activity for contacts over to Bullhorn when you toggle on the "Activity Tracking" setting.

Custom Field Mapping

You can also customize how the field mapping from Interseller syncs over to Bullhorn. These settings are an advanced feature so we only recommend customizing them if you're familiar with setting this up. If you need any assistance with setting up the custom field mapping, we recommend reaching out to a member of our support team.

If you see any integration errors regarding custom field mapping, feel free to get in touch with our team and they can help you out further.

Note: If a contact has synced over to Bullhorn and the custom field mapping has been later updated on Interseller, it will not re-sync the contact over to Bullhorn with the updated custom field mapping. It will only apply to new contacts added after the update.

Import multiple contacts from Bullhorn into Interseller using Bullhorn tearsheets

Multiple contacts can be imported directly from Bullhorn into Interseller using Bullhorn tearsheets. Be sure to create a Bullhorn tearsheet first with the list of contacts that you'd like to import into Interseller.

Note: All contacts in the Bullhorn list must have an email address in order for them to be added into Interseller. 

To import contacts from Bullhorn to Interseller, please follow the steps below:

  1. When Bullhorn is connected to Interseller, click the "Import from Bullhorn" option in the sequence.
  2. Once you click "Import from Bullhorn", you can select which Bullhorn tearsheet to import into the sequence. Only one tearsheet can be imported at a time.
  3. After you've chosen which tearsheet to import, click "Select" to import the contacts.
  4. If you'd like to schedule recurring imports from the Bullhorn list to sync into the sequence, you can toggle on the "Enable Recurring Import" feature. This will import any new contacts added to the Bullhorn tearsheet and sync them over to the Interseller sequence every hour. You can visit the Integrations page to view the list of ongoing scheduled imports as well as remove any scheduled imports. 
  5. The contacts should be imported shortly after. You can refresh the page to see the sequence update with the Bullhorn contacts.

Did this article answer your question? Thank you for your feedback! There was a problem submitting your feedback. Please try again later.