The Reports dashboard includes two funnels of data, one for contacts added and the other for messages sent. 

To better understand the messages sent funnel in the Reports dashboard, we've broken down what each of the metrics indicates below:

  • Message sent - the total amount of messages sent in the specified time frame
  • Initial messages sent - of the messages sent, this is the amount that were initial messages¬†
  • Follow-up messages sent - of the messages sent, this is the amount that were follow-up messages¬†
  • Messages bounced - of the messages sent, this is the amount that bounced
  • Messages opened - of the messages sent, this is the amount that were opened
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