Sending cold emails with attachments to your contacts is a controversial topic. Generally, adding attachments to emails increase the chance of these emails landing in spam and can therefore lead to a lower open rate.

To ensure that attachments don't affect email deliverability, we highly recommend setting up branded domains so that you can include those attachments. If you are not on branded domains, you will be prompted to set this up when trying to add an attachment in an email sequence.

Adding attachments to email steps

If you're already using branded domains, you will see the option to upload a file into the email step when you click on the attachments icon. To add an attachment, go into email step > Click the … icon > Click Add Attachment. From there, you can drag and drop the attachment or upload it directly from your computer.

Note: Only PDFs, word document files, and images can be included as attachments. The maximum file size that can be uploaded is 26MB.

When you upload the file, it will upload as a link to open the file in a new tab when contacts click on the link. 

Linking attachments as text links

If you would like to have the attachment display as a text link, you will first need to copy the link that was generated from uploading the attachment.

From there, you will type out the text you want to act as the text link > Highlight that text > Click on the hyperlink icon > Paste the attachment URL in the link text field > Click Apply:

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